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We can provide
in-depth customer service support 24 hours a day. We can
also dispatch service and technical support personnel
according to your escalation protocol. Client databases
can be maintained and accessed locally or across the web.
Our best practices can
help you increase sales, lower costs, strengthen customer
relations and simplify
your life.
i-serve... where quality people and innovative technology
combine to bring you the best in Call Centre services.
Inbound and Outbound Call Centre services, order
placing, customer service, class and seminar registration,
answering service and web enabled customer support.
Our best practices include:
Hiring of highly educated personnel.
Extensive training which includes on and off the job training.
Detailed description of client programmes and cross culture
knowledge.
Voice and accent
neutralisation training.
Competitive
and attractive salary packages.
Hiring of highly educated personnel.