Services

I-Serve's Executive Management Team has many years experience in the Contact Centre and consulting industry. As a result, the team can provide added consultative value to our clients contact management strategies. I-Serve can deliver the people, processes, technology, and strategies that allow companies to acquire, service and support customers across all contact channels. In effect, our years of experience allow I-Serve to support our clients with more than just call handling.

Core Services

i-Serve has one primary and singular focus in all the services that it offers to its clients - to provide the absolute finest customer care experience that our clients' customers will not find anywhere else. We do that through the following core service offerings.

INBOUND

  • Order Processing
  • Technology Product Support
  • Technical & Help Desk Services
  • Customer Service Helpline
  • General Booking Services

OUTBOUND

  • Telemarketing
  • Lead Generation
  • Data Verification
  • Appointment setting
  • Tele-Research