• Why I-Serve
• Vision & Mission
• History/Milestone
• Management Team
• Strategic Partner
• Infrastructure

A dedicated Management Team is at the heart of the organisation. i-Serve is a strong believer in professionalism at work. Our management team consists of Operations, Financial, IT and Logistics Administrators. These departments in turn liaise with the respective project leader to ensure a smooth running operation. In the i-Serve Call Centre, Operations run the production floor. The IT team handles the connectivity on-hand 24 hours a day, 7 days a week. The Financial Head manages the funds required for the operations and the Logistics Head organises the infrastructural needs and the entire functioning of the Centre.

i-Serve employs highly qualified people and practices to ensure renewed customer satisfaction in an environment of discipline and professionalism.

Each potential team member goes through a rigorous selection process to confirm that the right skills are effectively matched with our client’s requirements.