I-Serve - Call Centre India , Call Center , Back Office Operation Center

outbound call center services | medical call center | call center Industry

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i-serve Group Investing in People & Technology

Training Methodologies

We train our agents to efficiently track customer service requests and immediately route customer queries based on their training and expertise. On site Training Our training supervisor from the UK assesses the progress of all of our agents regularly. Training topics include:
in-depth product knowledge importance of customer service communication skills leadership skills team building resolving customer issues business writing creating standard responses developing presentation skills regular assessments individual feedback interactive refresher sessions

Designed & Developed By: I-serve Design - At i-serve we serve the world.