i-Serve provides the highest quality of service all throughout our Call Centre. We strive to help clients achieve cost reduction so that they can then re-invest their savings in order to expand further.
We are fully committed to building a relationship of trust with our clients and we do this by providing the highest guarantees of confidentiality.
We think and act globally for clients and implement only the most effective procedures. Our Philosophy implements innovating and evolving constantly to ensure that we are at the top of our game.
At i-Serve, we employ highly qualified staff for our clients and then provide training to further enhance their performance. i-Serve shows compassion to every employee and they are never forgotten and always included in the accomplishments of i-Serve as a team.
Through our training, we have created excellent team leaders who now manage their teams to succeed and achieve the set targets well and on time.
The BPO industry is one of the most challenging businesses to be in and requires outstanding execution skills. i-Serve has this art and a sustainable competitive advantage through strong fundamental practices that are an integral part of our operational model, and more importantly, our business culture.
These practices envelope the entire spectrum of our business model and we are focused on building high client satisfaction through high-quality service delivery and value addition to their businesses.
i-Serve also strives to create value for all associated with it - clients, employees, investors and the community.
i-Serve has developed the following distinctive capabilities that enable it to provide customised and perfect solutions on time, every time.
i-Serve Group consists of formal alliances among i-Serve travel, i-Serve design.